Natural Merino Wool pouf

Materials

HEMP: Hemp is a sustainable and durable natural material known for its strong fibers and eco-friendliness, making it a popular choice in textiles for those seeking environmentally conscious options.

COTTON: Cotton, a soft and breathable natural fiber, is widely used in various products due to its moisture-wicking properties and ease of dyeing, making it a versatile and comfortable choice.

LINEN: Linen, made from the flax plant, is a lightweight and breathable natural material known for its cool and crisp texture, making it a preferred choice.

WOOL: Wool, sourced from sheep and other animals, is a warm and insulating natural fiber that provides excellent temperature regulation, making it ideal for winter.

Care instructions

Welcome to our Product Care Instructions section, where you'll find comprehensive guidelines for caring for items made from various materials. Follow these
instructions to ensure the longevity and pristine condition of your cherished products.

Hemp Care Instructions:

Hemp is a durable and versatile natural fiber.

Machine washable: Use a gentle cycle with cold water.

Use mild detergent suitable for delicate fabrics.

Avoid bleach or harsh chemicals.

Lay flat to dry after washing.

Avoid hanging while wet to prevent stretching.

Iron on a low or medium setting if necessary.

Wool Care Instructions:

Wool is a delicate material requiring special care.

Handwashing recommended.

Use cold water and mild detergent suitable for wool.

Gently agitate, rinse, and avoid wringing or twisting.

Lay flat to dry and reshape if needed.

Avoid hanging while wet to maintain shape.

Iron on low temperature with a pressing cloth.

Linen Care Instructions:

Linen is a breathable and wrinkle-prone fabric.

Machine washable on gentle cycle with cold or lukewarm water.

Use mild detergent suitable for delicate fabrics.

Air dry or tumble dry on low heat.

Remove from dryer while slightly damp to reduce wrinkles.

Iron on high temperature while slightly damp if needed.

Merino Wool Care Instructions:

Merino wool is soft and warm.

Check care label for specific instructions.

Machine washable with gentle cycle and cold water.

Use mild detergent suitable for wool.

Reshape and lay flat to dry.

Avoid hanging while wet to maintain shape.

Iron on low temperature with a pressing cloth if necessary.

Please note that these care instructions serve as general guidelines. Always check the
care label and any specific recommendations provided by the manufacturer for accurate care instructions tailored to your product.

For further assistance or specific inquiries, feel free to contact our customer support team.

Shipping & Returns

Shipping:

We produce and prepare every package in 1 to 3 working days after receiving the order.

Exclusions are special personalized and customizable items and handmade mattresses and topper. For those we need 5-8 working days for production.

We ship worldwide!

For USA, Canada, UK, Australia, India and worldwide.

Shipping time is usually 8-10 business days.

For items weighting less than 2 kgs we use A1 posts tracked shipping (with their partners USPS and Deutsche posts). Their shipping time is 10-12 days. 

For European Union (EU) countries we usually use DPD courier service with tracking - shipping time around 10 working days. 

We also do Express shipping - for express courier service please contact us additionally!

Returns:

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.